Is there a way to tag the shopify order with the associated Aliexpress order number or link to order? It is a bit of task to cross reference the related aliexpress order. For an example, a customer might contact me to find out where their item is. So I look up the shopify order on Oberlo and then pull up the Aliexpress order so that I can send a message to the supplier or track the shipment etc. It would be much easier if I had a link to the Aliexpress order or even just the order number to use to look up on Aliexpress in Shopify under order notes or some place like that..
It's already a feature - http://take.ms/CxHHX
After you place an order on AliExpress - just go to AliExpress orders page and click on a green sync order details button - http://take.ms/7puzG
As such, your Ali order IDs will be automatically assigned to orders on Oberlo.
Sorry if I wasn't clear. What I mean is having the Aliexpress order number or link passed to Shopify and placed in the order notes in Shopify etc. It helps prevent the extra steps of searching for this information. This info can be passed on to other systems as well such as ZenDesk and assist customer service reps with resolving customer issues quickly. The time spent on these types of tasks (looking up orders in multiple places) adds up quickly and become more complex when considering hiring and training others to help out with the workload.
Oh, I hear you, it's a pity, but we don't have this feature at the moment.
I will forward this suggestion to our product manager for further consideration, though.
MantasBeloglavka Cool, thank you!
MantasBeloglavka A feature as simple as placing the AliExpress order number as an order comment within Shopify would help massively
Yes - please add this feature. Some of us automate our fulfillment process through the shopify webhooks & the aliexpress delivered emails by having them auto-populate into a google sheet.
I really need a way to link the aliexpress order number & the shopify order number.
Simply dropping the aliexpress oder number into the "notes" or "reference" fields of the API fulfillment push would be all we need!