Hey lagunajerry sorry to hear that! That sounds very frustrating. I can barely wait 30 seconds, so 10 minutes sounds like torture. The thing is, it should not take that long. To start with troubleshooting, could you please try to clear your cache and cookies? Then, please try restarting your computer. If that still doesn't help, please email our support team at email@example.com. They'll be able to log in and see if there's a bug or other issue going on. Thanks for your patience!