Hi tomdevoe96 sorry to hear about your troubles using the Oberlo Google Chrome extension. I ask that you first double check that you do not have an ad blocker activated as this might cause issues with the extension. Then, I would suggest checking out this guide to make sure you're following the proper steps to use it.
If you're still experiencing issues, I would suggest emailing our support at firstname.lastname@example.org. They can have a closer look and escalate it to our developers if need be! Thanks for your patience.