BEWARE OF THIS THIEF WHO CALLS HERSELF A "SELLER":
Store Name: Trending Watch
Thief's name: Amanda Zhang
Last November, I bought a children's watch as a gift, but when it arrived it was damaged. The minute hand moves as you move the watch - clear that the damage was not done during postage.
When I contacted her, she gave me the impression that she was ready to help, so I didn't feel that I shoud open a dispute.
She asked me to upload a video on youtube as a proof. I uploaded the video (https://www.youtube.com/watch?v=LnccnnRgzqg).
Then, she told me to change the battery, even though it was clear that it was not a battery problem. When I told her so, she told me that she couldn't confirm the problem, as I had not uploaded the video (I had already told her that I uploaded the video, and to let me know if she won't be able to see it.)
When I told her again that I had already uploaded the video, she told me that she was going to watch it later.
The next day, I asked her if she had watched the video. The day after, she told me that she has to send it to her suppliers, and to "wait in patiently". After that, she did not reply.
I had to contact her again after 8 days, as I couldn't wait anymore. (By this time, my buyer protection period had ended.) Her answer was "We feel so sorry that the in convenience has caused to you,you could go to your local repair store to fix the product,we could give you 3 usd discount in your next order,acceptable?"
First of all, Christmas had already passed (not to mention that I had to buy another two gifts - one from ebay which did not arrive on time, and the other from a local store).
Secondly, I am not going to give a repaired gift.
Thirdly, why do I have to pay money to repair a brand new watch which I paid full price for?
Finally, it was pretty obvious that I was not going to buy from her again, and that I was not going to get any $3 discounts.
I am now left with a faulty watch which is going straight to the trash can, as it is not worth repairing.
She has also blocked me from leaving her feedback.
My advice - Don't buy from this thief, and don't be fools like me. Don't trust Aliexpress sellers, no matter how nice they sound. As soon as you encounter an issue, click on Open Dispute.