For anyone who hasn’t heard about it yet, Exchange is a marketplace that allows you to buy and sell shops! Whether you are looking to buy a shop, or sell a shop, as an Oberlo store, there are a few things you need to consider in the process!
As a Seller of the Shop
Once you sell your shop to a new owner, you will want to make a few important adjustments in Oberlo.
To start, keep in mind that each Shopify store has its own, unique Oberlo dashboard. Since you cannot move one Oberlo Dashboard to a new shop, you will want to make sure that you do not disconnect or delete it. Also, do not export all your items, then re import them onto a new shop that you are selling. The connection between that specific dashboard and Shopify is very important, so importing products onto a new shop through a CSV breaks the connection.
Next, you will want to swap out the email under your profile. This is often something that is forgotten, so make sure you do this first!
If you head to the initials icon, and then over to profile, you can make the necessary adjustments. Here is what you need to do:
- If there is a password in here, adjust it to a new one. I would suggest adding in a default password such as “testpassword”, then you can share that password with the new owner.
- Next, you will need to change the email to the new owners email.
Once this is done, you will need to remove any credit cards you have attached to Oberlo - which is under Settings>Suppliers. That way the new owner can add their own payment card in.
After that, you will need to remove your phone number from the suppliers section, that way the new owner can add in their own information.
Lastly, you will want adjust your reply to email under the “other” settings:
Keep in mind that these are just the adjustments you are making to Oberlo - there are additional steps you still need to take in the Shopify admin as well! Check out this section of the Exchange help center for steps of what you need to do to complete the process.
As a Buyer of the Shop
As a buyer of a new shop, you will want to check a few things out when you first receive the shop to make sure everything is connected and set up properly.
To start, head to the initials icon, and then over to profile. From there, you should see an email and possibly a password. Make sure this email is set to your email, and if there is a password, the old owner should have given you the password to use.
If your email is not listed in here, and it is password protected, you will want to reach out to the old account owner and get them to swap it.
If they are unsure what the old password was, you can send a password reset to that email, and then can make the changes from there. The password reset link can be found here: https://app.oberlo.com/password/reset
Keep in mind that when you are resetting the password and selecting that link, you cannot be logged into your Shopify or Oberlo account, as it will just open your Oberlo Dashboard. So always ensure you log out first before opening the password reset link.
If you are having issues connecting with the old supplier, or if the old supplier cannot make these changes for any reason, reach out to the Oberlo support team, and they can help you get it configured as needed.
Next, you will want to get the rest of the dashboard set up.
- Under settings>suppliers, make sure to add in your payment details and phone number as well
Head to settings>other and make sure your email is in there
Check out what is set up on the auto updates section of the admin, so ensure you have configured how you like.
- Head to the Global Pricing Rules section and make changes if necessary
There are a number of things you can change and adjust but those are just a few! Review the full dashboard, and make sure all your information is listed.
Most importantly, I would suggest ensuring the products are all still synced with Oberlo.
To check this, a handy trick is to use the "Assign Cents" feature, which makes the prices of your products show with a selected amount of cents.
Go to your Oberlo > Settings > Global Pricing Rules > Assign Cents table and pick a random number (like 57), and click the "Save" button. Make sure to select a different amount of cents if you already use this feature.
Click on "Apply pricing rules to existing products" in order to apply the new pricing rules to all of your products, and wait for all of your prices to update. This process can take a few minutes depending on how many products you are updating with the new rules.
After the new pricing rules are applied and your products have updated prices, you can go to your store and check which of your products had the cents added to their price and which ones did not. This will show you which products are out of sync with Oberlo.
If you find that some products are out of sync, you can follow this guide for syncing products already existing on Shopify to an Oberlo product: How to Sync Existing Shopify Products with Oberlo
Those are some of the basics of what you need to change with either selling or buying a shop! If you have any experience buying or selling, please do share it with us below. I would love to know if anyone else ran into other things along the way they would suggest doing in the process.