I received two orders last night through my store. I went to the Oberlo app on Shopify. I clicked Order Product and entered my visa for each of the orders .. and that was it. My question: am I missing a step? Because I'm also reading that I need to log into AliExpress to get an Ali order ID and then wait for the supplier to fulfill the order. These appear to be two conflicting instructions. Please see the email I received below.
I PERFORMED THIS STEP, AND ONLY THIS STEP:
Congratulations on your first order! Doesn’t it feel great? :tada tada
You’re heading towards a very successful eCommerce journey – High Five!
Not sure what’s next?
After you receive an order containing a product imported using Oberlo, go to the Oberlo My Orders page and click the “Order Product(s)” button.
That’s it! After you place an order, there is nothing else you need to do! Our system will pass your order to the supplier and they will fulfil it for you.
The tracking code will appear next to the order in Shopify, and Oberlo will automatically update it within 2-5 business days. You will always be able to check your order status on the Orders page.
Also, once the supplier ships your order, the status will change from “Order Placed” to the green “Shipped” in Oberlo, and from “Unfulfilled” to “Fulfilled” in Shopify automatically.
You can find more information HERE.
IN WHAT SCENARIO WOULD I NEED TO DO THIS:
Also, if you received an order containing a product imported from AliExpress, it is important to note that the Oberlo Chrome Extension and the AliExpress account are needed to process orders on this website.
Then click on the same “Order Product(s)” button and the ordering process will start!
Next: Assign Ali order ID
Go to the “My Orders” page on AliExpress.com and click the green “Send Details” button. This will send all of the information about your orders to Oberlo (Ali order ID and tracking information, if available).
After (3-7 days): Fulfill an order
When a supplier notifies you the order has shipped (this usually takes up to 7 days), go to your orders page on the Oberlo app and click the “Get Tracking Code” button. Oberlo will carefully examine your AliExpress orders page and then retrieve the tracking information if it is available.
Find more information about AliExpress order fulfilment HERE.